BSB30120 CERTIFICATE III IN BUSINESS (CUSTOMER ENGAGEMENT) ENROLMENT APPLICATION FORM

This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance. Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.

Please visit https://www.asuriatraining.com.au/courses/certificate-iii-in-business-customer-engagement/ for more details on BSB30120 Certificate III in Business (Customer Engagement).

When completing this enrolment application form, it is recommended that you complete it using the Google Chrome browser via a computer or laptop. Upon receiving your enrolment application, our Admissions Specialist will review and confirm your suitability to undertake this training.

IMPORTANT

We are accepting application for the October 2025 intake until 10th October 2025, 5pm AEST. To join the intake and commence the course, applicant must submit a complete enrolment application form by 10th October 2025 and complete all steps in the enrolment process successfully no later than 17th of October 2025, 5pm AEST.

If you have any questions about completing this form, please contact admissions@asuria.com.au.

AETS (Australian Employment and Training Solutions, ABN: 45 123 653 752, RTO Code: 21912) is Trading as Asuria RTO.

Under the Data Provision Requirements 2012, Asuria RTO (formerly known as AETS) is required to collect personal information about you and to disclose that personal information to the National Centre for Vocational Education Research Ltd (NCVER). https://www.asuria.com.au/privacy-policy

COURSE AND INTAKE SELECTION
Please select the course and intake you would like to commence your studies in BSB30120 Certificate III in Business (Customer Engagement).

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CSEAUS03635 - Certificate III in Business - Tasmania
10 Oct 2025 - 09 Oct 2026 Blended
Available

PERSONAL PROFILE

Title

First Name

Middle Name

Surname

Birth Date

Please select your age group

I'm under 18 years old

I'm 18 years old and above

JobSeeker or CRN ID

Residency Status

Nationality

Gender

Female

Male

Other

Mobile Number

E-mail Address

Home Address

Address - Home - Unit/Flat Number

Address - Home - Street/Lot number

Address - Home - Street Name

Address - Home - Suburb

Address - Home - Post Code

Address - Home - State

Address - Home - Country

Postal Address - if different from home address

Address - Billing - Unit/Flat Number

Address - Billing - Street/Lot number

Address - Billing - Street Name

Address - Billing - Suburb

Address - Billing - Post Code

Address - Billing - State

Address - Billing - Country

How long have you been living in Tasmania?

Under 6 months

6 months and more

CULTURAL, EDUCATIONAL AND EMPLOYMENT BACKGROUND

In which country were you born?

Do you speak a language other than ENGLISH at home?

Yes

What other language do you speak? Please choose from the drop down menu

Are you Aboriginal or Torres Strait Islander origin?

Do you consider yourself to have a disability, impairment or long term condition?

Yes

If you indicated the presence of a disability, impairment of long term condition, please select the area(s) in the following list:
(You may indicate more than one area) Please refer to the Disability supplement for an explanation of the following disabilities.

Please indicate disability assessment type

Recipient of disability support pension

Assessed by specialist support professional as a student with disability

Not assessed by a specialist

Do you have any special learning needs?

Yes

Please specify the additional support you require in your learning journey

What is your highest COMPLETED school level?
If you are currently enrolled in secondary education, the highest school level completed refers to the highest school level you have actually completed and not the level you are currently undertaking. For example, if you are currently in Year 10, the highest school level completed is Year 9.

Are you still enrolled in secondary or senior secondary education?

Yes

Have you SUCCESSFULLY completed any qualifications listed in the next question?

Yes

If YES, tick ANY applicable boxes

Please provide the name of the qualification you had/are undertaking under government subsidy.
Please include the full title of qualification and code e.g. CHC33015 Certificate III in Individual Support

In the past 5 years, please confirm if you have or you are

Currently undertaking a government subsidised course

Completed a government subsidised course

N/A

Of the following categories, which BEST describes your current employment status?
For casual, seasonal, contract- and shift work, use the current number of hours worked per week to determine full time (35 hours or more per week) or part-time employed (less than 35 hours per week).

Which of the following classifications BEST describe the industry of your current employer?

Which of the following classifications BEST describe your current occupation?

Of the following categories, select the one which BEST describes the main reason you are undertaking this course/traineeship/apprenticeship.

As you are applying for a fee-free training, we will require additional information regarding your current employment. Please provide the following information for our reference. Kindly note that AETS reserve the rights and may contact your employer for verification purposes.

What is the name of your employer?

Name of your position in the company

Name of your supervisor

Your supervisor's position title

Your supervisor's contact number

Your supervisor's email address

Core Skills Initial Assessment

This Core Skills Initial Assessment tool will assist us in identifying your current reading, writing and numeracy levels to assist you with your specific learning needs. Please answer each question as completely as possible.

Read the following paragraph about MyerOne:

General Information

Myer One is the loyalty program of the Myer department stores in Australia. Membership is free and once joined, you'll be able to earn credits when shopping at Myer. Every $1 spent earns 2 credits, and 2,000 credits will fetch you a $20 reward to spend in-store or online.

Our loyalty program, MYER one, has more than five million membership cards in circulation. Members earn Credits on purchases at Myer that convert into Reward Cards on a quarterly basis. For every $1,000 spent at Myer, Members receive a $10 Reward Card. Members can also earn MYER one Credits at MYER one affiliates and on purchases made with the Myer Credit Card. Further details about the MYER one program are available at: myerone.com.au.

1. Answer the following questions in your own words (do not copy the text directly).

a) What is MYER one?

b) Can you receive cash when you are part of this program? Why or why not?

2. Using the information above, perform the following calculations.

a) If $1 earns 2 credits, how many credits will a customer earn for $200?

b) If a customer spends $200 per month, how many credits will they receive each quarter?

UNIQUE STUDENT IDENTIFIER (USI)

From 1 January 2015, we Asuria Training can be prevented from issuing you with a nationally recognised VET qualification or statement of attainment when you complete your course if you do not have a Unique Student Identifier (USI).

Please enter USI below if you already have one.

If you do not yet have a USI, please apply for one at https://www.usi.gov.au/students/get-a-usi on your computer or mobile device.

Australian Passport, Australian Birth Certificate, Citizenship Certificate or Medicare Card

Visa Grant Document

PROOF OF ACADEMIC RECORD

Please upload a completion certificate or academic record based on the highest school level completed or qualification you have completed. If you have completed or are undertaking any accredited studies within the last 5 years, please grant AETS access to view your USI VET Transcript. Please refer to www.asuriatraining.com.au/access-to-usi-transcript for the instruction.

PROOF OF HOME ADDRESS

If your identification document does not display or does not match your home address, please upload a copy of other evidence displaying your name and home address. Example, a copy of energy bill that is no more than 3 months old.

STUDENT DECLARATION AND AGREEMENT

Thank you for completing this form. Before you sign and submit this application, please acknowledge the following:

1. Terms and Conditions of enrolment as per Asuria Training Student Handbook, please click Here

2. NCVER and Asuria Training Privacy Policy, please click Here

3. Have viewed the course overview, delivery and units offered on the website, please click Here

4. Course payment, additional fees and refund policy (if applicable)

5. Verification of the Unique Student Identifier (USI) provided in my application. If I did not provide a USI, I give permission to Asuria Training to create, find and or verify a USI on my behalf.

6. Granting Asuria Training permission to perform verification of visa entitlement using Visa Entitlement Verification Online system (VEVO) if applicable.

I declare that I have read, understood and agree to ALL of the above mentioned items.

I provide my consent for Asuria Training to contact me during my enrolment and post studies for any services offered by the organisation.

I understand that my enrolment in this qualification/s is being subsidised by the Tasmanian Government. I understand that enrolling in this qualification/s may affect my future training options and eligibility for further government subsidised training.

The information I provided in this form is accurate to my knowledge.

Student Signature

Draw It
Clear

Date

PARENT OR LEGAL GUARDIAN DECLARATION (if student is under 18 years of age)

Parent or Legal Guardian Full Name

Parent or Legal Guardian Contact Number

Parent or Legal Guardian Email Address

Please specify your relationship with the student

I, the parent/guardian of the student, understand that by signing this form, I am declaring that:

1. I have read the Privacy Policy, and consent to the collection, use and disclosure of personal information in accordance with the Privacy Policy; and

2. I give permission for him/her to attend the course he/she is enrolled in, and undertake all of the requirements for the course.

Parent or Legal Guardian Signature

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Clear